XM Radio Listeners BEWARE!

sub·scrip·tion: /səbˈskrɪpʃən/ –noun
1. a sum of money given or pledged as a contribution, payment, investment, etc.
2. the right to receive a periodical for a sum paid, usually for an agreed number of issues.
3. an arrangement for presenting a series of concerts, plays, etc., that one may attend by the payment of a membership fee: to purchase a 10-concert subscription.
4. Chiefly British. the dues paid by a member of a club, society, etc.
5. a fund raised through sums of money subscribed.
6. a sum subscribed.
7. the act of appending one's signature or mark, as to a document.
8. a signature or mark thus appended.
9. something written beneath or at the end of a document or the like.
10. a document to which a signature is attached.
11. assent, agreement, or approval expressed verbally or by signing one's name.
12. Ecclesiastical. assent to or acceptance of a body of principles or doctrines, the purpose of which is to establish uniformity.
13. Church of England. formal acceptance of the Thirty-nine Articles of 1563 and the Book of Common Prayer.



Are you all knowed up on that one now? Good. I have a problem that has steam coming out of everywhere......and the poor gal at XM Customer Service had me flamin' too. Here's my side of the story: I walk out to put a payment in the mail. Oh, we forgot to pick up Saturday's mail. Cool! XM....hmmmm....I know that we don't owe them anything.....open it first. WHAT IN THE H***? I don't owe these guys anthing. So, I search the house in a frenzy for the phone. Found it. Dialing......Ringing.......Oh, great...these doozies use the computer answering system. After waiting and waiting, and burning so many stinking minutes on hold, I finally get a gal who says that since I did not call to cancel my subscription, it was shut off for non payment. I told her that I did not even have that car anymore, that we traded it in. She said that we needed to call to cancel the subscription because it "automatically renews". Since when does a subscription automatically renew? I asked to talk to the manager. She put me on hold. She came back and said that he was helping someone else and would I hold. I said, CAN HE CALL ME BACK? To which I get, No, we do not make outgoing calls. I was mad, there you go again raping me of my minutes...NO I WILL NOT HOLD, I WILL TAKE CARE OF THIS IN A LETTER, thank you...and hung up on her. After two emails to people that were of no help....they could not even understand my question, I called again yesterday. I told them to bill the darn dealership because we did not have the car for over half of what they are billing me for. She said that it's unfortunate for me because I did not call to cancel. I repeated to her several times that we would not be using their service anymore and that they better shut off the service to the Tahoe as soon as the trail period is over because I will not pay them another penny.

So, now I have to pay $23.81 for XM service that I did not receive and if I don't they will turn it over to collections on me. A measley amount, I know, but it is the fact that I did not renew a subscription and I did not receive the service for over a month. Would a magazine company keep sending me magazines that I did not renew? NO! I am overly angry that some company can actually screw with a consumer and a customer's credit score like that. They are so lucky that this is only two months after the fact, because if it were more, they would eat this bill. I'd have terrible credit to go with it, but this is so unfair. Why send months of bills stating service would be shut off if not renewed, and then send a bill later for service that was not ever renewed?

Just a warning to all XM listeners out there..........BEWARE!